It is so nice to get repeat clients! By the second or third visit they know just who I am and what is in store for them. Some take a bit longer though. I have a new one, a Golden Retriever named Bailey. He is what I call a "flipper". He enjoys the massage but has a hard time letting himself enjoy it! He will settle in and just as I get into the rhythm - he snaps too and jumps up and twirls around - facing me with all paws - which while cute, makes the massage a bit difficult.